Frequently Asked Questions
Everything you need to know about finding your perfect look.
How long does shipping take for formal dresses?
Standard shipping typically takes 3-7 business days within the US. We also offer expedited shipping options at checkout for those last-minute events.
What is your return policy for evening wear?
We accept returns on unworn, unwashed items with all original tags attached within 14 days of delivery. Please note that certain clearance items are final sale.
How do I ensure I choose the correct size?
Since sizing varies by designer, we provide a specific size chart on every product page. We recommend measuring your bust, waist, and hips to compare against the chart.
Do you offer international shipping?
Yes, Lady Black Tie ships worldwide! International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Are your dresses authentic designer pieces?
Yes, we are an authorized retailer for all brands we carry. Every dress is a 100% authentic designer piece sourced directly from the fashion houses.